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At
Career Café, all programs are “made to order.” Length,
objectives, and style of the program will be chosen by the client
and fees determined accordingly.
Laurie
presents to thousands of people each year at conventions, business
meetings, and retreats. Please note that Laurie will customize the content to
accomplish the objectives of your meeting.
Program Menu [printer friendly version]
Life in the Espresso Lane
With a mix of fun, wisdom, and personal stories, Laurie reveals lessons from the road that changed her accelerated life. In this humorous program, you
will learn how to manage your mental caffeine with three amazingly simple actions.
Managing the Red Carpet
A show business guide to customer service
Discover ways to create blockbuster service for your customers. The audience will view famous movie scenes and relate a variety of messages to real-life
situations. Learn award-winning ideas in this unique, entertaining, and practical program. An “A-List” version of this program includes a red carpet, ropes,
paparazzi, hot popcorn and many other special surprises for the attendees.
I Want to See the Jalapeno Coming
A Hot Recipe to Attract New
Customers
Providing superior service by paying attention to small details is what separates an outstanding company from the average business. This session teaches the “R-Formula Recipe” to attract and keep new customers regardless of the
product or service. Find out how your business scores on the “Jalapeno Report Card” and learn concrete actions you can take to raise your grade.
Are We Having Fun Yet?
How to Shake Your Attitude in the Workplace
Is the workplace draining your energy? Do you wish for more fun on the job? Are you ready to improve your relationship with co-workers? If you answered YES to any of these questions, this dynamic program is a perfect match for you. Too often our busy, stressful days keep us from really enjoying our journey. Laurie shares simple ideas to improve your outlook toward the daily challenge of work. All attendees will have the chance to win cash and prizes, so bring your attitude and let’s shake it up!
Don’t See It? I’ll Create It!
Many clients request programs that are fully customized. We can create a brand new program with specific theme, objectives and description to match your meeting focus. We have several extremely unique programs that can be explained during an initial phone appointment. We look forward to our client’s involvement in the process to make the event an original creation.
Healthcare Menu [printer friendly version]
Best Kept Secrets of Successful Practices
Ever wonder why some medical practices are more successful than
others? In this program Laurie shares her favorite practice ideas
acquired during twenty years in healthcare. This rapid-fire session
is full of ideas that can be implemented immediately. Learn about
the wide selection of resource documents that can improve communication
and help with staff development.
Lead or Get Out of the Way
This program is especially designed for office managers. Whether
you have been in the position for twenty days or twenty years,
you will find ideas you can implement the very next day! We will
cover the crucial elements to successful leadership, share business-building
ideas in rapid-fire style, and enhance the professional relations
skills that are essential to superior leadership.
Taming the Tough Patient
Join this interactive program that focuses on a variety of challenging
situations in the workplace. Physical, emotional and communicative
issues will be addressed, including how to deal with the angry
patient.
What You Can Learn While Dining Out
What do mistakes in the medical office and dining out have in common?
Join us and find out! Discover what simple changes can be made
in your office that will make a lasting impression on your patients.
This class is upbeat, funny, and educational.
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