Best Kept Secrets of Successful Practices
(ABO approved 2 hours)
Ever wonder why some practices are more successful
than others? This program invites you to take a peak at many great
tools used by your colleagues. This rapid-fire session is full
of ideas that can be implemented immediately. Learn about the wide
selection of resource documents that can improve communication,
staff development, billing issues and many more tips for building
a successful practice. Each participant will receive one sample
document of their choice for use in their office.
Taming the Tough Patient
(ABO approved for 2 hours)
Join this unique and interactive program that
takes an entertaining look at a variety of challenging situations
in the optometric office. Physical, emotional and communicative
issues will be addressed including how to deal with the angry patient.
Watch as your worst patient experiences come to life in front of
your eyes.
Note to committee: This program requires an additional
speaker. She is an actress who actually “becomes” the
four patients. It has been very popular with the state associations
who have chosen to book it.
Are We Having Fun Yet?
(ABO approved for 1 or 2 hours)
The optometric assistant’s toolbox must
be filled with specific attributes for a successful career. This
program is a fast-paced, interactive session that will illustrate
the fourteen “tools” a health care professional must
have to differentiate themselves in the workplace.
(One hour version is nine tools instead of fourteen)
Understanding Common Eye Disease
(ABO approved for 1 or 2 hours)
Understanding the most common eye diseases seen
in the optometric practice is essential to properly assisting the
doctor. This program will cover the signs, symptoms, causes and
treatments of cataracts, glaucoma, diabetic retinopathy, and macular
degeneration. Students will have the chance to experience “first-hand” the
vision loss associated with these four conditions through the use
of simulator glasses.
What You Can Learn While Dining Out
(ABO approved for 1 hour)
What do mistakes in the optometric office and
dining out have in common? Join us and find out! Discover what
simple changes can be made in your office that will make a lasting
impression on your patients. This class is upbeat, funny and educational.
Career Compass
(ABO approved for 2 hours)
Now is the time to take an active role in moving
your career forward. This advanced level course was especially
designed for paraoptometric attendees requesting
more in-depth training tools. Topics include improved communication
with the doctor, negativity control, improved teamwork tools, profitability
recipes and leadership training for every member of the practice.
